How do I re-activate game?

[slider916]

I sent an email to support and sales about getting more activations because I had to reformat my computer, but no response as of yet.
I called Trymedia directly, and they took care of my rFactor activation within a minute.
What's the response time from Reiza in dealing with re-activations?

Thanks,

 

[slider916]

Since no one seems to know and/support hasn't been around. I guess I'll think twice before I purchase their next title.

 

[morsify]

I have seen others get an activation response immediately (within an hour, midweek), so I am guessing it is because it is the weekend. All I can say is, give them a chance, because this really is a superb sim . I hope I'm right as I will also need a reactivation renewal in the not too distant future! Let us know how it works out

 

[Renato Simioni]

Hi Slider916,

Apologies for the delay. Please check if your request has now got the due attention.

As a general information, I remind that requests regarding serial number renewals or activation issues should be fowarded to sales@reizastudios.com . It should take no longer than 24h (usually less) to have it looked after.

 

[slider916]

Thanks Reiza.
I see now that my activations have been reset.

 

[Ian Dancy]

I too have sent an email about activation to both support and sales emails but have yet to have a response

If anyone from Reiza reads this could they chase up my email? thanks.

 

[Renato Simioni]

Could you please PM your email so I can locate your order / renewal request? Thanks.

 

[Ian Dancy]

Thank you I have PM'ed you my email

 

[Ian Dancy]

Thanks for the help Reiza Studios. Thanks for clearing up that its not activation that are my issue. I will look for other things as you suggest

 

[StrongManBR]

Reiza Studios still have not answered my request, it's been over a week. Please, how to re-activate my game? thank you

 

[DAvidSustello]

I sent two emails to support and sales about getting more activations because I had to reformat my computer, but no response as of yet. I would like to play my game. It's been three days since I first tried contacting Reiza Studios. It shouldn't take this long!

 

[Patrick Giranthon]

Re-send a mail.

 

[DAvidSustello]

just sent a third email

 

[Renato Simioni]

All pending renewal requests have been attended.

Please make sure to foward your Serial Number renewal requests to sales@reizastudios.com . We try and usually manage to process all requests within the day, but it may take up to 2 business days.

 

[DAvidSustello]

got it !

Thank you

 

[StrongManBR]

Thank you. I re-activated my license.

 

[Guilherme Gomes]

I also need to reactivate my license (already sent the e-mail) i hope it doesn't take too long, i want to play!

@ DONE!