Lost Key -- New Email

Slade Mitchell · Jul 29, 2014

Hey all-

I was just curious, a couple days ago I emailed @Reiza Studios regarding a key for GSCE that I lost, but then I changed my email without even thinking about it. Will this cause issues? I can still confirm that email, but cannot access it (it's been totally deleted).

Thoughts?

Dave Stephenson · Jul 29, 2014

I think only official support can really give you anything like good info on that.

Have you sent them an email as per the site?

For support with sales, activation and serial numbers, contact: sales@reizastudios.com

@Reiza Studios ping

Slade Mitchell · Jul 30, 2014

Bump? Dont know how long it takes to get a replacement key, but it's been 4 days.

Bram Hengeveld · Aug 2, 2014

Got it sorted @Jetliner ?

Slade Mitchell · Aug 4, 2014

Bram Hengeveld said:
Got it sorted @Jetliner ?

Yup, Reiza support was able to get in touch with me. Thanks!

Bram Hengeveld · Aug 4, 2014

Excellent. Happy racing

jimortality · Aug 7, 2014

Hi, I've emailed Reiza yesterday to get new codes for GSC and Formula Truck for my new Pc, what's the normal timescale for replies thanks.

Slade Mitchell · Aug 7, 2014

Jim Brailsford said:
Hi, I've emailed Reiza yesterday to get new codes for GSC and Formula Truck for my new Pc, what's the normal timescale for replies thanks.

Mine was about a week, a friend waited about 4 days. Tagging Reiza in your post tends to speed up the process, but I don't know if that is coincidence, or just annoying for them. xD

Renato Simioni · Aug 7, 2014

Coincidence, different people handling different fronts. It should take 2 business days max so if you havent heard back feel free to contact us via PM here so we can sort it out for you.