CSL Elite - cant update firmware

So recently i finally got my CSL Elite racing wheel. I tried to update it`s firmware but it`s always giving me an error "Default hex file load failed". I tried everything, but nothing works.

I tried:
- disabling antivirus and firewall
- reinstalling drivers
- Different USB port
- Different computer

but it still giving me that error. I contacted Fanatec support and they told me that its probably antivirus or something blocking it, and that i should try on a different computer. But that cant be since i tried turning antivirus off and also tried on a laptop but it didnt work. Im now completely lost, I dont know what to do. Fortunately the wheel works and I can play with it, but i would really like it to be updated to the latest version.
 
So recently i finally got my CSL Elite racing wheel. I tried to update it`s firmware but it`s always giving me an error "Default hex file load failed". I tried everything, but nothing works.

I tried:
- disabling antivirus and firewall
- reinstalling drivers
- Different USB port
- Different computer

but it still giving me that error. I contacted Fanatec support and they told me that its probably antivirus or something blocking it, and that i should try on a different computer. But that cant be since i tried turning antivirus off and also tried on a laptop but it didnt work. Im now completely lost, I dont know what to do. Fortunately the wheel works and I can play with it, but i would really like it to be updated to the latest version.
Did you solwed the problem?
 
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