Discord Issues

gearwhine · Nov 21, 2023

For some reason i am having issues with my Discord but only RD. When i look at connected accounts on my premium page discord will not respond to button. Everything else does. It is almost like my account has been disconnected. Am missing chatting with the guys when i race. Anyone have any clues what is going on? Help needed please.

pattikins · Nov 21, 2023

gearwhine said:
For some reason i am having issues with my Discord but only RD. When i look at connected accounts on my premium page discord will not respond to button. Everything else does. It is almost like my account has been disconnected. Am missing chatting with the guys when i race. Anyone have any clues what is going on? Help needed please.

I don't think the Discord button is a link. I had a similar issue about a month ago. I resolved it by disabling and re-enabling Discord (tick box) in my premium connected account.

Neilski · Nov 21, 2023

gearwhine said:
For some reason i am having issues with my Discord but only RD. When i look at connected accounts on my premium page discord will not respond to button. Everything else does. It is almost like my account has been disconnected. Am missing chatting with the guys when i race. Anyone have any clues what is going on? Help needed please.

Will DM you with what I see, but I think @pattikins on the right track - things sometimes seem to break with Discord (no idea why) and you need to hit the "Disassociate Discord account" and reconnect it to fix the problem, after which you should automatically be promoted to Premium status, enabling the voice channels.

The Discord interface we have doesn't give us enough info to debug it, sadly. (I think this is mostly due to the Discord API but maybe the add-on we use could do better.)