Fanatec V2 wheel base turning off randomly

My Fanatec V2 wheel base has started turning off randomly.
Has anyone had the same issue / know what may be the cause?

When it turns off, the red start button goes out and it is no longer seen by windows (or in game) but strangely the display on the wheel is still illuminated.
The only way to get it going again is to unplug the power out the back, wait a few seconds and plug it back it. The wheel then starts up as normal and seems to be working fine. Then a short time later it turns off again.

This happens when I'm in game and also when I am out of the game (but have the wheel on still) while reading RD forums etc.

PS. also earlier this week I had some firmware flash requests that came up randomly. The wheel started up with a blue start light and a request box in windows to flash or restart the wheel. This happened about 4 or 5 times.
 
There could be various reasons for this Sean. I recommend that you contact our support team and they can walk you through the troubleshooting steps.
Thanks for your reply. Yes I sent them a message from my Fanatec account just before posting here. Hopefully an easy fix, no wheel or any racing until it's sorted :cry:
 
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