New Simucube 2 Pro bricked after firmware update on very 1st launch

[Novopaine]

Does anyone know how to solve “Drive firmware update error. Turn system off and on again.” on a Simucube 2 Pro?

After downloading the True Drive software and running it for the first time, a firmware upgrade started. All seemed to be going fine, but at the end the software just quit without any error. I re-launched it and now I get “Drive firmware update error. Turn system off and on again.” at the top of the page. I am unable to do anything with it.

I was so excited to try out my first Direct Drive wheel. Now all I can do is look at it and sigh.

 

[Novopaine]

Good news.... I found out how to perform a downgrade to a lower version of firmware and it went without a hitch.

 

[Deleted member 197115]

Which version was that. I have just updated to 2021.4 that fixes issues introduced in 2021.1, no problems so far.

 

[Deleted member 197115]

Saw your post on GD. If 2021.4 doesn't work for you, rollback to 2020.10, 2021.1 is really bad one, they should have removed it from downloads completely.

 

[Novopaine]

Thanks for the suggestion. I'll give 2020.10 a try.