No servers in your region

Hey,
Most of the time (but not all the time - sometimes it does work) whenever I try and play competition it just shows "No Servers in your region".
I've logged it with 505 Support but they are completely useless and after 3 weeks they are trying to close the ticket even though they have not done anything or said why this is happening or how to fix it.
Does anyone know why this happens, and how I can get to playing comp servers?
Thanks,
Shannon
 
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