Not getting alert notifications for downloads

[Dave_6]

For some reason this week I have stopped getting an alert for when a watched mod/download gets updated. Has this happened to anyone else?

 

[Uppi93]

same here

 

[Rupe Wilson]

@Dave Stephenson @Bram Hengeveld

 

[Jebus]

Yeah same here.

 

[João Tuning]

Same here.

 

[asehauDLM]

Same for me, no alerts and also no emails anymore.

 

[Rupe Wilson]

thanks for letting us know guys
It is noted, and im sure one of the tech guys will look at it asap

 

[Neilski]

This was turned off due to issues with the notification system. @Dave Stephenson is working on fixing it but no timescale yet I'm afraid.

 

[Jebus]

Thanks for the answer. Take your time.

 

[Punk Potato]

Same here since the beginning of the month, hopefully it'll get fixed soon. Sucks that I had to be informed from the post here, and my support ticket is left unanswered.

 

[Bram Hengeveld]

What kind of support ticket do you mean?

 

[Punk Potato]

What kind of support ticket do you mean?

On the bottom of the site, there is a "Contact Us" button, which I assume is for various issues/problems/requests, as you require a subject, and a message included. Sorry if I used an incorrect word to name it "support ticket". Good to know you are working on a fix though

 

[Bram Hengeveld]

When did you send a message there as I haven't seen one about this subject in our mailbox.

 

[Punk Potato]

When did you send a message there as I haven't seen one about this subject in our mailbox.

Probably ~2-3 weeks ago

 

[Bram Hengeveld]

I will have a look. Was there anything specific in it that needs addressing?

 

[João Tuning]

@Bram Hengeveld , haven't you figure it out yet? I really miss my alert notification

 

[Davide Nativo]

Still missing lads

 

[Chris Kennedy]

this is fixed now?

 

[Neilski]

this is fixed now?

Yes - should be working properly now for everyone