RBR with D-box Motion

Does anyone active with RBR use a D-box rig?

I'm unable to get things working without having the graphics freeze when I run the D-box system with RBR (both the standard and RBRcz versions). I tried a fresh install of RBR with no mods or plug-in's, then later added the "Fix Up" plug-in but, no success to date. We also run as admin. The audio and motion work once the D-box is initialized but, video stops (freezes in-game or in menu). Without motion enabled, both versions of RBR / RBRcz work normally.

D-box support was unable to find a solution. I supplied details and they even tried to solve it remotely but, the base version works fine on their test PC's.
 
What does "the base version works fine" mean ?
Which base ?

Just to be sure, you have applied patch 1.02 to RBR ?
And don't bother playing without FixUp installed, as this WILL crash the game sooner or later.

Anyway, is RBR officially supported by this D-box thing ?
I could not find it on their web site.
 
What does "the base version works fine" mean ?
Which base ?

Just to be sure, you have applied patch 1.02 to RBR ?
And don't bother playing without FixUp installed, as this WILL crash the game sooner or later.

Anyway, is RBR officially supported by this D-box thing ?
I could not find it on their web site.
Base game = RBR v1.02 + FixUp.
Yes, it is supported and D-box says it works on their PC's.
 
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