Showroom is crashing!!

hackashack · Jun 15, 2015

So I'm trying to use the showroom and all it does is load for a bit and then all the sudden it stops and goes back to the main menu. I looked at the crash log located in assettocorsa/crash_logs and here is what I get:

OS-Version: 6.2.9200 () 0x100-0x1
x:\ac\kscamerayebis\cameraforwardyebis.cpp (1215): CameraForwardYebis::render
x:\ac\acshowroom\showroomcameramanager.cpp (582): ShowRoomCameraManager::render
x:\ac\ksgame\game.cpp (286): Game::render
x:\ac\ksgame\game.cpp (286): Game::render
x:\ac\ksgame\game.cpp (286): Game::render
x:\ac\ksgame\game.cpp (142): Game::onIdle
x:\ac\ksgame\game.cpp (224): Game::run
x:\ac\acshowroom\acshowroom.cpp (200): wWinMain
f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c (618): __tmainCRTStartup
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 76FF7C04)
76FF7C04 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 7757AD1F)
7757AD1F (ntdll): (filename not available): RtlInitializeExceptionChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 7757ACEA)
7757ACEA (ntdll): (filename not available): RtlInitializeExceptionChain

This really sucks and is game breaking. I've tried verifying game files via steam and reinstalling as well to no avail. I'm really freakin upset! Any help would be appreciated!

Stereo · Jun 15, 2015

Which car are you viewing? What PP preset are you using?

hackashack · Jun 15, 2015

I've tried it with my modded cars as well as the cars that come with the game. Why would the PP preset matter?

AndrewBo · Jun 15, 2015

Well, @Stereo tries to help ya. So, maybe he needs your PP settings to find a solution/fix to the problem?

hackashack · Jun 15, 2015

Okay. Sorry I'm new. What are PP settings and where would I find them?

hackashack · Jun 15, 2015

Sorry they are post processing settings! Here are my settings as shown in the Capture.
When i disable post-processing effects, showroom runs fine.....

This is very weird. Any suggestions?

Michael Hornbuckle · Jun 16, 2015

You would probably have better luck getting support if you used the official support forum.

mercapro · Jun 26, 2015

SOLUTION FOR ME:

Spanish: Yo utilizaba el programa FRAPS, para ver los FPS, y ese era mi problema, se me colgaba antes de iniciar carreras, y el SHOWROOM directamente no iniciaba, (no responde), fue cerrar FRAPS y me va perfectamente, si no tienes FRAPS, prueba a cerrar programas parecidos, como MSI Afterburner, etc..

Espero haberte ayudado.

Robert Walker · Jun 26, 2015

I had this exact problem. I am not at home at the moment so I cannot give you the exact details. But there was an ini file that held the showroom settings. The problem was the filter. I changed the filter in the showroom, exited and then when it tries to load up next time it falls over. So you basically need to replace the default filter to the 1st one in the list. Easy way to do this is to go into my documents and find your assetto corsa folder. Rename it to assetto corsa old and then start up assetto corsa and start up the showroom. Close the game and then check the new assetto corsa folder and find the ini file I was talking about and compare the two. Fix it, then delete the new assetto corsa folder and rename the original one back and you're done.