Site Downtime

Dave Stephenson · May 24, 2016

update 26/05;

Email systems are now back online, registration is open.

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update 25/05;

All issues should now be resolved with the exception of mail notifications and user registration. Theses will be returned to normality asap, with likely resolution tomorrow.

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As you may have seen in our Twitter and Facebook posts unfortunately we suffered a hardware failure on Sunday afternoon which put the webserver out of commission until the hardware could be replaced.

I'm glad to say the work went well as did installation and restoring our data from backups. The last backup took place around 3-4 hours before the failure so you may find that if you changed avatar, uploaded attachments, or added media etc after that time (approximately 8am-9am GMT) links may be broken or images missing.

In the meantime, email services are still to be restored so registration is currently closed an you won't receive email notifications. Aside from that it's business as usual apart from a little tweaking here and there.

If you do spot anything please drop me a message in this thread and I'll take a look.

naakeri · May 24, 2016

Seems like video uploading won't work. Atleast at Assetto Corsa racetube.

Ricardo Campos · May 24, 2016

Dave Stephenson said:
, , , If you do spot anything please drop me a message in this thread and I'll take a look.

Hello Dave, sorry but,,,
In IE11 - I'm getting a msg to:
- open or save (adServerESL.js of secure.insightexpressai.com?)
I am unable to attach the screen here. Accuses error during upload,
but does not say what the error is.

And in the mobile Android also accuses malicious action (vírus?).
The site was down for maintenance but the problem remains.
I do not know to whom I report, then transfer/report to the admins.

I hope to resolve soon, I'm just reporting.

Chris · May 24, 2016

Thanks @Dave Stephenson! You're a wiz!

Dave Stephenson said:
If you do spot anything please drop me a message in this thread and I'll take a look.

When uploading images to a forum post I get an error saying there was a problem uploading the file. Sounds pretty broad, I know, but that's literally what it says. lol

"The following error occurred
There was a problem uploading your file."

AlleyViper · May 24, 2016

It's seems like it's not allowing uploads, so image attachments and updates to mods fail with the same generic message. Good luck guys!

Bram Hengeveld · May 24, 2016

@Dave Stephenson you are a legend.

JeffL · May 24, 2016

I don't want to live in a world without RD

Ben Milden · May 24, 2016

image upload issue any ideas

JamesU · May 24, 2016

I never realised how addicted i was to RD until it wasn't there.

Alex Townsend · May 24, 2016

Same here. Was a little lost...

fortyfivekev · May 24, 2016

Yes, well done Dave. Without RD I had to resort to less useful things like curing cancer and world peace. Oh well, back to reading threads with people moaning about simracing

Helmut Skrdla · May 24, 2016

Thanks for the hard work in handling the problem.

alexSchmurtz · May 24, 2016

Yep, this is in those time that you realize how addictive we are…

Thanks a lot @Dave Stephenson to give us back our daily fix! Hope you'll sort out quickly the last trouble, good luck!

RustyDriver00 · May 24, 2016

Agree with all of the above, was amazed how lost you feel without getting an Rd fix. Was waking up in the middle of the night and found myself checking my phone just to see if it was back, great job Dave getting it sorted.

And thank you to all the staff and members that make this site so great, now never leave us ever ever ever again.

Theo Berrekeman · May 24, 2016

That was a tough sunday and monday without RD...
Glad that they're back!

jimortality · May 24, 2016

Theo Berrekeman said:
That was a tough sunday and monday without RD...
Glad that they're back!

X2

Jempy · May 24, 2016

Perfect to see RD back working.
Good job, Dave & co.

After a few negative attempts I finally discovered the URL for the forums was changed into http://www.racedepartment.com/forums/
while before the site downtime it was http://www.racedepartment.com/forum/

A little difference that makes us happy when found and settled in our favourites.

Von Butters · May 24, 2016

Bram said:
@Dave Stephenson you are a legend.

Where can I buy a Dave like that?
I too have problems! lol

jimortality · May 24, 2016

jimortality said:
X2

Just on a side note, I have my twitch details for my signature but it doesn't display. I'm saving it but it's not showing.

Dave Stephenson · May 24, 2016

Chris Stacey said:
Thanks @Dave Stephenson! You're a wiz!

When uploading images to a forum post I get an error saying there was a problem uploading the file. Sounds pretty broad, I know, but that's literally what it says. lol

"The following error occurred
There was a problem uploading your file."

AlleyViper said:
It's seems like it's not allowing uploads, so image attachments and updates to mods fail with the same generic message. Good luck guys!

attachment issue should be resolved