Hello Scott !
The process of using the Steam wallet to purchase vRP's goes like this :
- If your Steam wallet is empty :
-- You will see a Steam message asking you to confirm the addition of money to your wallet
-- Then another Steam message will ask you to confirm the transaction from wallet to vRP's.
- If your Steam wallet contains more money than needed:
-- A steam message will offer you to immediately convert wallet into vRP's
- If your Steam wallet contains less money than needed:
-- A steam message will offer you to fill in the remaining amount to your wallet
-- Then another confirmation will appear to ask and confirm the transaction from wallet to vRP's.
Sometimes, if you cancelled after the first step, you do end up with money in your Steam wallet, and the transaction to vRP's is, well, cancelled. And you are left with money in your wallet and no vRP's. I did that by mistake a few times myself
But then you can resume the process by clicking to purchase the pack of vRP's you'd like. If that fails for you, then I would like to investigate this a bit more with you, maybe in private if you want. Feel free to contact me directly at
jean-francois.chardon@simbin.com and I will help you the best I can.