I ordered a new gt2 wheel in april, i recived it on june 3rd. was so glad to get my long awaited fanatec racing wheel!! only to discover out of the box the wheel was making strange noises!! i contacted support and they requested a video of the problem, so i sent in the video and waited.. a few days later they wanted me to take apart this new wheel!!??? i refused and told them im no mecanic and wanted a replacement wheel.. they offered to repair or a refund.. i was like wtf a repair??? its brand new wheel not even a week old!! i didnt pay for a refurbished wheel and dont want it repaired i want what i paid for a new working wheel.. a few days later the noise stopped and other problems started.. dead zone not adjustable, force feed back comes and goes, pedals work when they want to, and a buzzing noise in the MS headset.. i took videos of all the problems and sent it to fanatec and still nothing... they take your money and when problems happen with there defective product they don't do anything to resolve the issues.. i will be reporting them to the BBB and also filing a report of fraud with the FBI web site, this is a blatant rip off scam.. they sell you defective products and then try and blame there customers for the inferior product they are selling to the public. and then give you the run around with there so called support.. i would not recommend any of there crappy products to any one. they are over priced. untested design and crappy support, so go spend your 500 USD on something else trust me on that!