Activate problem - No response from Reiza :(

jonrarit · Dec 3, 2014

I have two machines with two licenced copies of GSC 2013 installed however I am now getting a "fingerprint" error on one saying I have to activate it again but it will not accept the original licence key.

I have emailed "sales@reizastudios.com" 3 times now but have had no reply

Help anyone please?

Jonathan

SwaggerJacker · Jan 12, 2015

I now have a working copy of GSCE. Thanks Renato, and Jan for your help.

Steve

abitbe6 · Jan 20, 2015

I'm getting the same error . Error 209 fingerprint mismatch.
I have not played in a while ,but when I try, I get this error.

Renato Simioni · Jan 20, 2015

Send us a PM, we´ll sort it out for you

Kevin Pheiffer · Jan 23, 2015

A question...
If you get a mismatch message and you format the PC. Would the key work again?

Renato Simioni · Jan 23, 2015

Yes, you usually get a mismatch when you change a major hardware component and keeps the rest of the system the same (with a previously activated GSC). That is easily fixed by a specific Serial Number though, no need to format everything just for that problem. Send us a PM and we´ll sort it out for you.