Open Letter to Kunos Simulazioni and the Community

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OverTake.gg

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Dear Kunos Simulazioni,

There is no doubt that what you have managed to achieve over the lifetime of Assetto Corsa, from its early access period to it's current state (v1.1), has been incredibly impressive, especially considering the relative size of your development team (approximately 15 people, we believe). From the humble beginnings of a single track, and a couple of sports cars, Assetto Corsa has become one of the highest selling racing games on steam, and deservedly so, thanks to intelligent investment, ultra-high quality (and popular) content, unparalleled driving physics, and a vast expanse of modding capability. Assetto Corsa easily has the most potential to be something truly great out of all the current simulators on the market today.

However, despite all of these fantastic things, there is still one aspect of Assetto Corsa (that we here at RaceDepartment are especially passionate about) that is detracting from the rest of the game in a significant way: Multiplayer functionality, usability and netcode solidity. In its present state, we feel that the quality of the multiplayer experience is still vastly inadequate in comparison to not only the the rest of Assetto Corsa's competition, but inferior even to that of games seen in the early-mid 2000's. From a users perspective, the way Assetto Corsa handles latency differences and especially collisions, is not exactly what you would call a pretty sight, and this must be addressed if Assetto Corsa is to be taken seriously by online racing communities such as this one.

Having a well-oiled multiplayer machine, so to speak, is essential to the long term sustainability of a simulator to not only remain relevant to the consumer, but to have them coming back for more (iRacing, rFactor 2 and Game Stock Car Extreme are all excellent examples of this, and all of them, incidentally, are your direct competitors in the sim market). Unfortunately at the present moment, we don't feel that Assetto Corsa's multiplayer currently offers the stability and function required to keep the clients coming back for more. As a result, we've seen a distinct trend in our RaceDepartment club races where we have a vast influx of drivers soon after a significant update, and then a significant drop off in participation within a period of a week or so, as the drivers quickly realise that the other competing racing sims still offer more features and enjoyment during multiplayer races.

Properly functioning multiplayer races with fully supported features including sector splits, live timing, broadcast/spectator mode, stable netcode for high ping users, reverse grid features, multiple races, far more numerous number of grid slots (what GT series races with only 24 cars?), pitstop improvements and many many more features are all necessary for a complete and sustainable sim that will not only be profitable for you in the long run, but will also maximize the users enjoyment and will vastly increase the life span of the sim.

If you look at it from a 'man and machine versus the track' perspective, then few other racing sims out there can compete with what Assetto Corsa offers in terms of physics, sound and track immersion, providing what is probably the best hot-lapping and practice simulator available to the consumer ever created. However, looking at it as a 'multiplayer racing sim', then you quickly realise just how far Assetto Corsa seems to be lagging behind the competition.

We completely understand that such things take time to develop, and we are more than willing to be patient and wait for improvements for the multiplayer side of things to progress, however, Assetto Corsa has been in development now for more than enough time to warrant an acceptable standard of multiplayer functionality and stability. Given the huge level of success that Assetto Corsa has experienced, we believe that budgetary constraints might not represent such a big hurdle anymore for the studio, especially in terms of netcode investment.

Whilst it cannot be stressed enough just how amazing the quality of the content (cars and tracks) has been, we here at RaceDepartment feel very strongly that you, Kunos Simulazioni, must shift your attention from implementing new cars and tracks to improving the functionality of the game. If it is not addressed soon, then you'll run a real risk of seeing a significant and rapid decline in the population of the Assetto Corsa user-base.

As the largest SimRacing community in the world, we sincerely hope that the issues highlighted above will be focused on more heavily in future, as we believe that Assetto Corsa has the potential to be one of the top class racing simulators on the market.

In closing, we would like to leave you with one final thought, and that's that; whilst it's a surreal and genuinely spine-tingling experience to be able to drive highly accurate replications of legendary race tracks and cars, what is the point of all of this incredible content, if the limitations of the game's functionality and usability are preventing us from realising its full potential?

Hopefully in the not too distant future, Assetto Corsa will prove to be the amazing racing simulator that we, and everyone else, know it has the potential to be.

Kind Regards,
RaceDepartment.

Cari Kunos Simulazioni,
Non c'è dubbio che quello che siete riusciti a realizzare con Assetto Corsa, dalla sua fase early access alla sua versione corrente (1.1), sia stato incredibilmente notevole, specialmente considerando le dimensioni del team di sviluppo (circa 15 persone, crediamo).
Dai suoi umili inizi con un singolo tracciato e qualche auto sportiva, Assetto Corsa è diventato uno dei racing game più venduti su Steam, meritatamente, per via degli investimenti intelligenti, contenuti di qualità altissima (e popolari), fisica di guida impareggiabile ed un vasto supporto al modding.

Assetto Corsa ha indubbiamente il maggior potenziale per diventare qualcosa di davvero grandioso tra tutti i simulatori al momento sul mercato.

Ma, nonostante tutte queste fantastiche qualità, c'è ancora un aspetto di Assetto Corsa (a cui noi di RaceDepartment siamo particolarmente appassionati) che detrae dal resto del gioco in maniera significativa: la funzionalità, usabilità e stabilità del netcode in Multiplayer.
Crediamo che la qualità dell'esperienza multiplayer, nel suo stato attuale, sia ancora in gran parte inadeguata se confrontata non solo con i suoi rivali, ma anche con simulatori dei primi anni 2000.

Dal punto di vista dell'utente, il modo in cui Assetto Corsa gestisce le differenze di latenza e specialmente le collisioni non è esattamente ideale, e questo deve essere migliorato se il titolo vuole essere preso sul serio dalle comunità di racing online come la nostra.
Avere un sistema multiplayer ben oliato, per così dire, è essenziale alla sostenibilità a lungo termine di un simulatore - non solo per rimanere rilevante per il consumatore, ma anche per fare in modo che questo ritorni (iRacing, rFactor 2 e Game Stock Car Extreme sono tutti ottimi esempi, e che tra l'altro sono tutti vostri diretti competitori nel mercato dei simulatori).

Sfortunatamente al momento non ci sembra che il multiplayer di Assetto Corsa offra la stabilità e le funzionalità richieste per fare in modo che i clienti ritornino.

Come diretto risultato, abbiamo notato una marcata tendenza nelle corse del nostro RaceDepartment club in cui abbiamo un grande influsso di giocatori immediatamente dopo un aggiornamento importante, per poi vedere una significativa diminuzione nel giro di una settimana circa, man mano che i piloti si rendono conto che gli altri competitori nel mercato dei racing sim offrono più funzionalità per le corse in multiplayer.

Corse in multiplayer propriamente funzionanti con caratteristiche come split per i settori, cronometraggio in tempo reale, modalità spettatore\di trasmissione, netcode stabile per gli utenti con un ping alto, modalità a griglia invertita, corse multiple, un numero molto maggiore di posti sulla griglia (quale corsa GT ha solo 24 auto?), miglioramenti ai pitstop ed altre ancora sono necessarie per un simulatore completo e sostenibile che non solo sarà redditizio per voi, ma massimizzerà anche il divertimento degli utenti e aumenterà sostanzialmente l'arco di vita del vostro titolo.

Guardandolo dalla prospettiva di “uomo e macchina contro il tracciato”, pochi altri simulatori sul mercato possono competere con quello che offre Assetto Corsa in termini di fisica, sonoro ed immersione su pista, creando quella che è probabilmente il miglior simulatore di hot-lapping e pratica mai creato e venduto al consumatore.
Tuttavia, guardandolo come un “simulatore di corse in multiplayer”, ci si rende conto che Assetto Corsa è piuttosto indietro rispetto ai suoi rivali.

Noi capiamo completamente che cose del genere richiedono tempo per essere sviluppate, e siamo più che volenterosi di essere pazienti ed aspettare dei miglioramenti al multiplayer, ma Assetto Corsa è ormai in fase di sviluppo da abbastanza tempo per garantire uno standard accettabile di funzionalità e stabilità nelle modalità online.
Visto l'enorme successo che Assetto Corsa ha avuto, crediamo che i limiti di budget forse non siano più un grande ostacolo per lo studio, particolarmente in termini di investimento sul netcode.

Sebbene la qualità dei contenuti (sia auto che tracciati) sia davvero incredibile, noi di RaceDepartment crediamo fortemente che voi, Kunos Simulazioni, dobbiate spostare la vostra attenzione dall'implementare nuovi contenuti al migliorare la funzionalità del gioco. Se questi problemi non saranno risolti a breve, allora correrete il rischio di vedere un declino rapido e significativo del bacino d'utenza di Assetto Corsa.
Come la più grande community di SimRacing nel mondo, noi crediamo sinceramente che i problemi di cui abbiamo scritto sopra riceveranno più attenzione in futuro, perché crediamo che Assetto Corsa abbia il potenziale per diventare IL simulatore di corse sul mercato.

In chiusura, vorremmo lasciarvi con un ultimo pensiero: mentre essere in grado di guidare repliche incredibilmente accurate di auto e tracciati leggendari è un'esperienza surreale e davvero eccitante, a cosa servono tutti questi contenuti eccezionali se le limitazioni della funzionalità ed usabilità del gioco ci impediscono di realizzare tutto il loro potenziale?

Speriamo che in un futuro non troppo lontano Assetto Corsa dimostrerà di essere l'incredibile simulatore di corse che noi, così come chiunque altro, sappiamo che può diventare.

Cordiali saluti,
RaceDepartment.
 
Totally untrue Michael.

Yes we made the transition to Premium Only racing, but the fact of the matter is that we want to run the highest class of league racing using Assetto Corsa as the platform to do so, and we don't feel that AC's MP is currently 'polished' enough.

This open letter is in no way intended to "bash" Assetto Corsa, but rather to remind the Kunos Simulazioni developers that a sustainable and long lasting sim has to have high quality multiplayer usability in order to succeed. RaceDepartment focuses on Multiplayer racing, we are a dedicated site to such an activity, so it's only natural that our wants for the game are Multiplayer-oriented.

We believe Assetto Corsa has the potential to do so, however as the letter states, Assetto Corsa has been in development for more than long enough that MP netcode shouldn't be an issue at this stage of it's life cycle.

You accusing us of using this letter as leverage for a money-grab is incredibly naive and just proves that you haven't read the article properly, and only read into it what you want to read.

I love AC as much as the next person, but there is absolutely nothing wrong with constructively critiquing the game in order to make it better.

Thanks for posting. I don't have a lot of MP experience (I don't count Grid2 as an AC competitor) prior to AC, but it seems that if the community sees an issue with the game they should resort to grass-root efforts like this rather than just boycotting the game. In the league I belong to they are already talking about defecting to rF2 (independently of this letter, but due to some of the issues mentioned in the letter). I personally have hope, but if Kunos doesn't hear from the community then they'll continue with business as usual. In business sometimes the customer that complains is their best customer.
 
I would hope that the staff here at RD realize that Stefano has nothing to do with adding new cars or tracks. And basically asking them to ignore the 70% of their player base that never go online so that they can improve the part of the game that will financially benefit you is basically RD giving the middle finger to the majority of the people that paid their money for the game same as you.
AC features

http://www.assettocorsa.net/features/

Assetto Corsa includes a career mode, a list of special and unique events and challenges, as well as a fully customizable, single player and multiplayer modes featuring quick races, race weekends including free practice session, qualifying session and race. Drag races, drift challenges and much more! Four driving assist profiles (gamer, racer, pro, plus a fully-customizable profile) allow any kind of player to enjoy the simulation at their desired level.

Assetto Corsa will allow for considerable customisation and modification, in order to satisfy the expectations of professional simracers, gamers who prefer to approach the driving experience more progressively, and hobbyists who just like to reproduce and share their cars and tracks, taking advantage of the same editing tools developed and used by the developers of the game.

Oke!
 
I'm not sure if it's true, but I've heard rumor that Kimmo Kokkonen actually wrote this letter to Kunos about five years ago and RD totally copy/pasted it and claimed it as their own letter. Shady stuff RaceDepartment, shady stuff. :O_o:


:roflmao::roflmao::roflmao:
 
Without a breakdown to show how that figure is spread over casual gamers playing word feud or draw something with friends, I have difficulty placing that article's conclusions...

I agree. the entire article is far too vague to make any real conclusion as to whether or not people actually play this much online. Consider as well, in the final paragraph it makes a point about digital media over physical copies - something that should be irrelevant to the topic. From my perspective it sounds like online gaming to them equates to simply downloading the game from online sources and not actual multiplayer gaming, which is what we're discussing.
 
So todays headline news is

Great game, but it's actually rubbish unless you fix what I/WE want fixing.


You just need to go to Kunos own forum to see the same thing posted 100 times a day.
Seems there are no end of experts who know how to make the perfect Sim.
Shame not one of them have actually gone and made it.

The accusation that they are focusing on content over features is utterly bogus as well.
The CUSTOMERS demanded that content. A year ago RD could have posted the same thing "Great game, needs more content". Kunos delivers and now get publicly called out for doing so. Not only that, but did RD even look at the 1.1 release notes?
Plenty of improvements and fixes in there for everyone, not just the Multiplayer elites.
RD writes as though an engine is born with perfect netcode. All kunos can do is improve it, along with every other aspect of the game, at a pace that they can handle.

If you can do better, well go right ahead.

The only relief in this is that not all entitled gamers have access to write headlines on popular sim news sites.

Good post here.

As for the server thing, I don't race online, hell, I rarely race in SP! I mainly do hot lapping because that is what gives me the most satisfaction. That's just my preference. I still find the SP AI a little too crazy/dangerous for my liking, I'd like to see them check their mirrors a lot more and make adjustments accordingly, but jeez, give them some time. Rome wasn't built in a day, and Assetto Corsa isn't either!

Also, going back to the OP - I get that AC still isn't perfect, but to say that it's still not up to standard with mid 200's games is a tad OTT IMHO.

My 2 pence

Could not finish the video, his tone drains the life out of me, however he was quite funny for the first 3 minutes and those square trees, LOL!

Ha, he reminds me of this -
 
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The real WTF here is that the guy appears to be racing in his birthday suit. :O_o: :laugh:

Well, my "pc-room" is currently 3.5 square metres, it does only have a tiny tiny tiny ventilation-hole (yup, a hole, not a proper vent), there is no windows. I often need to have the door closed due to wheel noise (and me rambling on teamspeak). To make it better, in my small, virtually non-ventilated room, I also have the boiler for the house (yes, the one to make hot water for shower etc.).

I often sit in only a shorts! :p

But, hey, I have my own PC-room! :D
 
AC features

Assetto Corsa includes a career mode, a list of special and unique events and challenges, as well as a fully customizable, single player and multiplayer modes featuring quick races, race weekends including free practice session, qualifying session and race. Drag races, drift challenges and much more! Four driving assist profiles (gamer, racer, pro, plus a fully-customizable profile) allow any kind of player to enjoy the simulation at their desired level.

@Kimmo Kokkonen You are right. And the drag racing strips are really good. Whoever designed them needs a medal and a pay rise. :thumbsup::thumbsup:
 
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Well, my "pc-room" is currently 3.5 square metres, it does only have a tiny tiny tiny ventilation-hole (yup, a hole, not a proper vent), there is no windows. I often need to have the door closed due to wheel noise (and me rambling on teamspeak). To make it better, in my small, virtually non-ventilated room, I also have the boiler for the house (yes, the one to make hot water for shower etc.).

I often sit in only a shorts! :p

But, hey, I have my own PC-room! :D

I'm not judging! I'd go everywhere in my undies if I could. :O_o::laugh: But in the video you first laugh when the screens crash, and then get the bonus surprise that he's shirtless! :roflmao:
 
Well, my "pc-room" is currently 3.5 square metres, it does only have a tiny tiny tiny ventilation-hole (yup, a hole, not a proper vent), there is no windows. I often need to have the door closed due to wheel noise (and me rambling on teamspeak). To make it better, in my small, virtually non-ventilated room, I also have the boiler for the house (yes, the one to make hot water for shower etc.).

I often sit in only a shorts! :p

But, hey, I have my own PC-room! :D

You win the gold medal for hardcore sim racer.
 
I would hope that the staff here at RD realize that Stefano has nothing to do with adding new cars or tracks. And basically asking them to ignore the 70% of their player base that never go online so that they can improve the part of the game that will financially benefit you is basically RD giving the middle finger to the majority of the people that paid their money for the game same as you.
Sorry Michael that's it. I can't read anymore of your drivell. <Mod Edit: Personal insults aren't needed.>
 
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To be fair to Stefano in particular, I believe he is focusing still on engine (game engine) stability and performance. This is actually more important than MP development. What good is it to have rock solid netcode if every other frame a game drops by 10fps? Practically irrelevant and useless. (I know AC doesn't have this problem, just giving an example)
That's a good point. But, basically only people with toasters can't play. FPS is supper smooth for me etc.
 
I think the problem with kunos is the terrible timing...

The 1.1 update (full of bugs) was launched in the worst moment... there are lots of simracing communities jumping from rfactor, gran turismo or iracing to assetto corsa.

The leagues were configuring the competition; new rules, tracks, mods, incriptions, servers... etc.. then the 1.1 came with big bugs, collisions BIG problems, online stability and penalty system malfunction. Right now they are lots of competitions frozen waiting for the online fix

In the future, the offline gamers will jump to another, but the online leagues are the ones that support the game (look at rfactor) creating new mods and attractive competitions for new simracers who buy the game

Thats why i think is very good this "open letter" to kunos. To let them know that this was a huge mistake, the online stability is important for they future, or at least i think so

On the other hand, they have a big problem with they testers, I am programmer and can't believe how they could launch an update with so many bugs.. how could they not notice the trasspassing problem or the malfunction of the penalty system??
 
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