Serial problem

[Caramidaru Andrei Bogdan]

when i try to enter my serial after installation i get this message "all activation's associated with this serial number have been used"
i sent to emails to Reiza sadly with no answer?any suggestions?
thank you

 

[Scott Webber]

have you waited 1-2 days for a email response?

when you activate your license key for the game, you get a license key in My Documents GSC Folder i believe or the main directory of the game, you should always keep that backed up

 

[Caramidaru Andrei Bogdan]

it's a week ,sadly when i reinstalled game i deleted everything

 

[morsify]

Definitely sales@reizastudios.com ? Response is usually better than that, so make sure it is the right email address.
Hopefully someone from Reiza will see your post and respond.

 

[Caramidaru Andrei Bogdan]

actually i sent to suport@reizastudios.com,will try sales@ right now,thanks

 

[Marco Bijl]

actually i sent to suport@reizastudios.com,will try sales@ right now,thanks

Did you sent it to suPort, or to suPPort@.... 1 letter can make the difference here .

 

[Caramidaru Andrei Bogdan]

double PPstill no answer sadly

 

[morsify]

double PPstill no answer sadly

Did you get this sorted yet?

 

[Caramidaru Andrei Bogdan]

Did you get this sorted yet?

sadly nosent mails both to sales and support and nothing

 

[Marco Bijl]

Perhaps Reiza Studios can help?

 

[Caramidaru Andrei Bogdan]

Perhaps Reiza Studios can help?

are you ironical?
i sent to support@reaizastudios.com and sales@reizastudios.com

 

[Marco Bijl]

Yes, and you did not get a reply right? So, perhaps something went wrong with the emails, and they can check it out?
I wasn't being ironical, I was just pointing out that there is more then 1 way of getting into contact.

In case you already have had the contact, but the answer gotten is not what you wanted, then it's a different balgame. But thats not what I understood from your previous postings.

 

[Renato Simioni]

Hello Andrei - please contact me via PM with your Serial Number if you still havent had this looked at. It might be a case of emails not going through somehow.

 

[Caramidaru Andrei Bogdan]

problem solved,thanks Reiza

 

[Marco Bijl]

So, not ironical, but succesfull .

Good to hear its fixed, and thanks Reiza Studios for the great help again. Appreciate the quick actions.

 

[privatebrian]

Hi Guys

I have this problem of getting my Activations reset, i have sent emails to both sales
&support at Reiza and no reply (i've not had this problem before,thier usually quite
quick), so i don't know if the problem is my end or thiers, or infact some other problem.

Any help would be greatly recieved.

Thanks....Brian

Edit:just to let you guys know, this has now been resolved,by PM to Reiza....Thanks to all.

 

[scott420247]

Sorry for such a noobish ?? but how do is send a PM i see option to start a conversation but not to send a pm,,in need of more activations

 

[Bram Hengeveld]

For activations you need to contact Reiza per email (see post #4 and #5)

 

[scott420247]

Thanks for reply Bram i sent out a email last night..sorry just being to impatient ill give it a couple days