North American Raceroom store issues

[Erik Frisen]

on December 24th I ordered 2000 vRps from the raceroomstore.com (the North American site) and I have still not received my serial code. I've checked my credit card and the transaction went through right away and the order says status: "complete". I have also tried to contact the support by email but they won't get back to me. I haven't tried calling since I'm outside of the US at the moment, will call when I get back though.

Is there anyone else that have had problems with buying from raceroomstore?

 

[Kurupt CDN]

have you checked your junk mail?

 

[Erik Frisen]

Yes I check it every day :/

 

[Keith Joyce]

There is a section devoted to these problems on the Sector 3 site.

 

[Dave R]

http://support.raceroomracingexperience.com/index.php/

Go there and create an account and a help ticket and they should get you squared away.

 

[Erik Frisen]

Thank you that helped a lot.

 

[Dave R]

No problem

 

[Erik Frisen]

If anyone has a problem here's a link to the raceroomstore support.
https://www.raceroomstore.com/shop_en/contacts/