rfactor 2 activation issues

[Andrew Ford]

I'm not the only one affected then...
http://isiforums.net/f/showthread.php/15175-My-Account-dont-exist
Looks like this problem has hit people all day. WOnder what is happening...

 

[Ian Franssen]

Neither with me, perhaps track related? That was with the build298 update the problem with me, perhaps they installed one of those mods again.

 

[Andrew Ford]

Neither with me, perhaps track related? That was with the build298 update the problem with me, perhaps they installed one of those mods again.

no i mean...I AM effected

 

[Ian Franssen]

no i mean...I AM effected

sorry didn't read carefully enough Tim is working on it I read will be fixed soon hopefully

 

[Stefan Woudenberg]

Cannot Sign In / License Not Found
If you CANNOT SIGN IN:

Send an email to help@rfactor.net with subject Cannot Sign In.

In the body of the email, list:

Email: Account Email
First Name: First Name
Last Name: Last Name
RF#: Your Order Number

Your email is your primary ID in our system, if you cannot find the RF number, the email is essential.

If you can sign in, but get LICENSE NOT FOUND:

Send an email to help@rfactor.net with the subject License Not Found.

In the body of the email, list:

Email: Account Email
First Name: First Name
Last Name: Last Name
RF#: Your Order Number

Your email is your primary ID in our system, if you cannot find the RF number, the email is essential.

If your issue seems connected, but varies from these two distinct issues, please send as License Not Found and explain what is different.

Note that this is a manual process, please give time to action your email. It may be an over night wait for some. Thanks for your patience this afternoon.