Hello Bob, there seems to be a few problems with this recently..
and you have made a ticket at the Raceroom help desk..
is this for Gt legends or for all the simbin games .. have you got any of them to work.. do you have to activate the games or are they just to download this might help..
http://insider.simbin.com/retail-owners-of-gtr-gtr-2-and-gt-legends/
Legends you can add digital versions of these games permanently to your Steam game library at no charge.
Times, technology, and operating systems have changed since these games were released, but your passion and dedication to race gaming has kept them alive. It is your love for racing that brought this goodwill gesture forth, and we hope you will continue to enjoy these games for years to come.
We are pleased to extend the life of these classic games which are so intricately tied to SimBin’s history. For GTR 2, however, we are not able to provide all of the content from the retail version in this digital release.
The digital versions of GTR, GTR 2, and GT Legends are available now. To add these games to your Steam game library you’ll need the multiplayer lobby code which was provided with your retail version. Navigate in the Steam menu to: Games > Activate a product on Steam, then follow the prompts until you are asked to enter your *code.
*Please note: You will need to enter your code without the dashes.
Example:
DZC9Z7S-HWPSJNC-3CAXTG8-KGZJ3VC
Will be entered as
DZC9Z7SHWPSJNC3CAXTG8KGZJ3VC
Enjoy!
//The Insider Team