I just wanted to give a quick shout out to Dmitry of Aiologs. I ordered my Seqential Shifter on the 14th of December. I was informed later that day that the shifter would ship on the 23rd. No problem at all as it was certainly not a rush. I got an email saying that it shipped on the 20th. I ended up receiving the unit on the 26th, the day after Christmas from Russia to the US. I was amazed that I got it so quickly. Upon building and then plugging in the shifter to my PC I noticed that there were some issues with power and it not being recognized by my PC. I emailed Dmitry and less then 10 minutes later had a response. We ended up exchanging about 5 emails and he walked me through the different steps to reload the firmware and test the functionality of each component thus eliminating possible issues. It ended up being a bad usb B cable, an easy fix. I have yet to use the shifter in a game but the solid construction and firm click of engagement while shifting feel incredible. I am coming from a Fanatec sq. v1.5. It feels like a world of difference.
So While Ican't accurately comment on functionality I wanted to mention how incredibly impressed I was with the customer service provided. in such a niche market as Sim racing customer service can either make or break a smaller company. I believe in customer service and shy away from companies that don't provide it. I was blown away by the quick responses and clear instructions to remedy my issues. Based on customer service alone I would strongly recommend Aiologs. Simply put I was very very impressed! Happy Holidays all!
So While Ican't accurately comment on functionality I wanted to mention how incredibly impressed I was with the customer service provided. in such a niche market as Sim racing customer service can either make or break a smaller company. I believe in customer service and shy away from companies that don't provide it. I was blown away by the quick responses and clear instructions to remedy my issues. Based on customer service alone I would strongly recommend Aiologs. Simply put I was very very impressed! Happy Holidays all!